Privacy policy

Effective Date: Feb 6, 2026

Welcome to Aura Collection. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Order Details

Payment Information

For your security, Aura Collection does not store your debit or credit card information. All payment transactions are securely processed through trusted third-party payment gateways.

Device & Technical Information

We may automatically collect:

IP Address
Browser Type
Device Type
Operating System
Time Zone
Website Usage Data
Cookies and Analytics Data

How We Use Your Information

We use your information to:

Process and deliver your orders
Verify and complete transactions
Provide customer support
Respond to inquiries
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized activities
Send order confirmations and shipping updates
Send promotional emails and offers (only if you choose to receive them)

Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your shopping experience
Provide personalized content

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers, including:

Shopify
Secure payment providers
Shipping and courier companies
Analytics providers
Marketing platforms
Fraud prevention services

These providers receive only the information necessary to perform their services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.

Marketing Communications

If you subscribe to our newsletter, we may send you promotional emails, exclusive offers, and product updates.

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw marketing consent
Request a copy of your stored data

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Aura Collection is not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Aura Collection does not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have collected such information, we will promptly delete it.

International Customers

If you access our website from outside the United Arab Emirates, your information may be transferred to and processed in countries where our service providers operate, in accordance with applicable data protection laws.